The most frequent cause of the data error is using the "back" button on
your browser. This is especially true after deleting a record, such as
a professional reference or past employment. Whenever a data error is
displayed, an automatic email is sent to the software developer's Help Desk. A technician looks into the issue and if a problem is found, the technician makes the necessary corrections. From time to time, a technician may contact you via email for additional information relating to data errors you have experienced.

Each district requests applicants report on various clerical skills. Select the skills or which you have experience. Not all jobs require all the listed skills. Some districts will ask you to perform a "skills" demonstration - so do not claim experience in a skill that you cannot perform.

Each sport and extracurricular activity can have only one age group. If you participated at two or more age groups, or if you coached or served as sponsor, simply enter a separate record for each grade level and type of participation. There is no limit to the number of records you can have.

Each district chooses the questions that are asked and of those, which ones "require" a response. If you save changes and have not answered all required questions, the flashing "X" appears. If you are receiving the error indicator for a question that has been answered, please go to the top of this page and submit a help request.

Select the section of questions from the menu. Make the necessary changes to your existing answers. YOU MUST click the "Save Changes" button for your changes to be saved. The Portal will alert you if any of your new answers do not work.

It is common for applicants to select "certified" when they are applying for "non-certified" positions, and visa-versa. This is easy to fix by following these steps:

1. Log into the Portal.
2. Select "My Account Preferences" from the menu.
3. Select the appropriate application type.
4. Click on "Save Changes."

Please note that changing your application type may have a dramatic effect on the questions being asked. After changing your application type, be sure to click on "Welcome Screen" in the menu to see if any additional questions need answered.

The Portal uses a real-time storage system. In essence, this means that the district always views the most recent information included in your application, regardless of when you actually applied for a position or position category. In other words, as soon as you add or update information, it is available to all positions for which you have applied.

The portal does not allow spaces or dashes in the SSN. Try entering your SSN again without any spaces or dashes. If you still receive the error, try entering "111111111" which the system enters automatically when it finds an invalid SSN. If the system still rejects your entry, return to the top of this page and open a help request ticket.

The School Jobs Portal uses industry-standard secure server technology. This means the information you enter is encrypted (scrambled) and cannot easily be seen by others. It is the same protection offered by most shopping websites throughout the Internet. Each browser will show if you are using the secure server by displaying an image (usually a lock or key) in the lower margin of the screen.

The Username allows the portal to keep your information separate from other applicants. Each applicant must have a unique Username. The portal will soon offer a "lookup" feature where you can check if your desired Username is available. Some applicants have found that a combination of their last name and zip code passes without matching another Username.

No Child Left Behind Act (NCLB) requires that all teachers and instructional paraprofessionals be Highly Qualified, as defined by federal and state laws. The built-in analysis helps us identify those applicants that are clearly qualified, so that we can focus our research time on those who may be Highly Qualified under one of the dozens of possible combinations.

As a time-saver, the built-in analysis helps us identify those applicants that are clearly Highly Qualified (as defined by the No Child Left Behind Act). Although all teachers must be Highly Qualified, some areas of instruction do not receive huge numbers of applicants, making the necessary research easier. If your area of specialty is not listed, do not fret. It simply means the district does not have the need for a pre-cursory analysis in that field.

The Portal ignores the "Other" input box unless the "Other - not listed" field is selected from the drop-down list. Therefore, to show both a certification and an endorsement, enter these as two separate items. For instance, if you have a certification in Early Childhood with a Reading Endorsement, enter the certification as "Early Childhood" and then enter a separate entry for the "Reading Endorsement."

Vital information, such as your Social Security Number, cannot be viewed even if someone else obtains your login Username and Password. Whenever you are asked to verify your Social Security Number, you will enter the secure server and all data will be encrypted (scrambled) for your protection. Although we employ industry-standard protection, you are encouraged to NOT use the same Username and Password as you use for other online services, such as online banking.

On most School Jobs Portal installations, whenever you login the system processes your password and username through an encrypted secure server. This prevents your account login from being seen by others. Once the Portal has validated your login, you are assigned a random number that is carried from screen to screen. Since your login is no longer available to "hackers" there is little concern that your account can be compromised. Any time the Portal requests vital information (i.e., Social Security Number, password, etc.), you will be returned to the encrypted secure server.

K12personnel.com is the developer of the School Jobs Portal. In fact, this Help Desk page is hosted on k12personnel.com. Nationalhi, Inc., (NHI) is the parent company to K12personnel.com. When you enter the secure server, you may pass through the NHIemployement site to ensure your data is being properly encrypted (scrambled). In all cases, the website address of the school district should be included in the secure server address. For instance, if you are applying for a position at ABC Schools, the secure server address may look like https://ABCschools.NHIemployment.com. If you have any concerns about the website you are taken to, please contact the Help Desk before typing any vital information to ensure the website address is valid.

When you click on the "Post for Positions" button, you can then select position categories or specific positions (see explanations below). Each position/category will display your status. If the status reads "Applied," your application will appear when the district searches that category/position. It is not necessary to contact the district for confirmation that your application has been received if the "applied" indicator is showing.

Applications are accepted for each position for a specific number of days, until a specific date, or until the position is filled, depending on district policy and preference. Once the time passes that applications can be accepted, the position no longer appears on the "Post for Positions" screen. This prevents applicants from accidentally removing their applications (since the due date had passed, they could not add them back).

There can be three issues that cause this scenario.

1. The position may have expired or been filled before you login.

2. The position may be at a location NOT included in your Preferred Locations (after you login, click the Preferred Locations tab and make sure the building/location is checked).

3. The position may be listed for an application type that is different from your own (i.e., teacher positions are generally not included in non-certified applications).

To view all positions regardless of application type or location, when viewing the "Specific Positions" page of the "Post for Positions" screen, there is a drop-down menu above the position list. Select "Show all positions at all locations" and click the "Filter" button. All positions should now be displayed.

It is likely that the position for which you wish to post is marked for a different type of application. For instance, bus driver positions are generally not displayed to teacher applicants. From the position post screen, use the filter drop down to select "Show all Positions" and you will be able to post for positions not specifically intended for your application type but for which you believe you are qualified.

Districts can search for highly qualified applicants in two ways - those who are seeking a position category (i.e., elementary teacher) or a specific position (i.e., fourth grade teacher at ABC Elementary). To make sure your application appears on all lists, you should indicate BOTH the categories and specific positions for which you wish to be included.

The portal does not display a link to post for positions until all required questions have been answered. This prevents you from submitting an incomplete application and being considered ineligible. Once all required questions have been answered, a flashing "Post for Positions" link will appear beneath the "Verify My Status" button.

If enabled by the district, the portal will send you a brief email when a new position is posted that matches your interests. You can identify your interests on the "Contact Information" screen.
You MUST have a valid email address to receive these notices.

For most users, the buttons and instructions will not print on the page. If these elements are printing on your page, your browser does not support cascading style sheet (CSS) technology. Consider upgrading to the newest version of your favorite web browser. CSS is included in the newest releases of Internet Explorer, Netscape, Opera, and FireFox. AOL is not recommended for the Portal software.

Generally, transcripts and references are required before being hired. However, most districts do NOT require them to be considered for a position. Check with your references and request your transcripts, but do not spend unnecessary dollars on special shipping options unless directed to do so by the district. If your application reports itself to be "complete" you are eligible to be reviewed, regardless of your transcript and reference status.

If enabled by the district, the printable files include job references, professional references, transcript requests, and teaching experience verification. The links will be found on each of these screens. The files are intended to be printed and mailed to the individual/company pre-printed on the page. For your convenience, there is an included cover sheet for each form to explain the process to your references.

This is an internal function of your browser and cannot be altered by the Portal software. You can turn the header and footer printing off through the page setup of your browser. Refer to your browser's help system for more information.

The Portal uses a "trigger" system to decide when you need to take the required survey. Once this trigger has been activated, the system does not ask again. To have your account reactivated, open a ticket above and request a reset of the applicable survey. This request cannot be honored without a first and last name, the district you are applying to, and the survey that needs reset.

You can upload almost any file you think the district would benefit from viewing. Resumes, published works, pictures, short movies (such as you teaching), and most any other file is acceptable. You are limited to a maximum of 1000KB (about one megabyte) of space for uploaded files.

Most any type of file is acceptable. However, not all districts have every type of software and may not be able to view your file properly. We suggest converting your files to PDF format. You can find links to free PDF converters from the "Welcome Screen" link.